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Bilingual Help Desk Contract
| Location: | Mississauga, Toronto, Ontario, Canada |
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| Job Type: | Contract |
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| Posted: | 5th Mar 2008 |
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| Closing Date: | 2nd Apr 2008 |
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| Posted By: | CareerDriven |
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| Details: | |
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Bilingual Help Desk Contract
Bilingual Help Desk - 3 month CONTRACT with possible extensions
If you are interested in this position, please send me your very detailed resume in word format as an attachment making sure that your experience is clearly written directly in your work experience where you used it, write your number of years of experience beside each of the Skills needed below, and give me your hourly rate and a tel # where you can be reached during the day.
Position Description:
Must provide prompt and courteous service to the BOC User Community.
Must be able to determine the appropriate severity level for problems and react accordingly.
Must forward Problem details to the appropriate support group in a timely fashion.
Must work as part of team to achieve IM performance goals and provide excellent customer service to BOC users.
Position Requirements:
2+ years experience in a corporate environment with desktop computer systems and local area networks.
Microsoft product Certifications an asset.
Excellent written and verbal communication skills with a strong desire to provide excellent customer service.
Technical expertise:
General PC hardware/software troubleshooting
Windows 95/98/XP/2000 troubleshooting
MSOffice support
TCP/IP Networking
Location: Mississauga
Compensation: hourly rate
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