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Assistant Manager, Food & Beverage (Full Time Contract)
| Location: | Toronto, Ontario, Canada |
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| Job Type: | Contract |
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| Posted: | 30th Dec 2009 |
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| Closing Date: | 1st Jan 2009 |
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| Posted By: | Maple Leaf Sports and Entertainment |
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| Details: | |
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Assistant Manager, Food & Beverage (Full Time Contract)
Overview
As a valuable member of the Quick Service team, you will assist the Manager in overseeing and leading an area of the Quick Service department during a variety of ACC events, ensuring the delivery of winning fan service to all guests. Your leadership, passion and commitment to teamwork will contribute to inspiring others, ensuring our vision to WIN that is integral to our business.
Responsibilities
Lead an area of the Quick Service department during all ACC events with the assistance the part-time Supervisor team.
Provide leadership and direction by managing standards of quality, service, safety, and profit for the Quick Service department.
Manage a large Part-Time employment team
Supervise, train, develop, and motivate the Part Time Quick Service team
Resolve discrepancies quickly and effectively
Ensure compliance with all related regulations such as those pertaining to Health & Safety and AGCO
Carry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counseling and discipline
Adhere to MLSE service standards and policies
Lead by example in team management and development, utilizing a “one team” approach; ensure departmental professionalism and winning vision are intact
Participate in special projects and perform other related duties as requested
Requirements
Leadership experience in a high volume “Quick Service” environment
Trained in W.H.M.I.S., Smart Serve and ServSafe, NFSTP or equivalent
Solid understanding and practical knowledge of Industry principles and service etiquette
Ability to communicate, motivate and lead effectively
A proactive approach toward day-to-day activities and shifting demands
P & L knowledge and ongoing awareness
Proven to perform well under pressure; manage multiple priorities simultaneously
An ongoing awareness and responsiveness to client satisfaction
Available to work evenings, weekends and holidays as required
A high energy, client service attitude
A positive, winning approach, incorporating integrity, confidentiality and discretion
***INTERESTED APPLICANTS PLEASE APPLY ONLINE AT THEAIRCANADACENTRE.COM****
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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